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Can you tell me about your products?

All of our products were chosen because of their ability to enable the use of imagination. Please click here to get detailed information on product safety.
Some of the products are handmade, some are one of a kind. All the products are intended for children, big and small. Please read all instructions provided on the item and on or in the manufacturers' packaging. It is important that appropriate age and usage directions are followed.

What forms of payment do you accept?

Visa, MC, Amex, Discover and PayPal

How can I check on the status of my order?

After placing your order you will receive an order confirmation. Once it has shipped, you will receive another email with the tracking information.

Can I special order or have something custom made?

Yes. If the item you are looking for is handmade and one of a kind. With one of a kind, you will not be able to replicate the item, but you can request a similar color scheme. We will do our best to work with the designer.

Do I pay sales tax on my purchase?

Michigan residents will have sales tax automatically added to their order. If Bright October is not collecting your state's taxes, you are expected to comply with your state's current laws regarding purchases over the Internet. During November, we pay the sales tax for orders going to our fellow Michiganders!

Do you except returns/exchanges?

Yes. Our return policy has a basic concept: 100% Customer Satisfaction Guarantee.

If you are not completely satisfied with your purchase it may be returned within 90 days. Please refer to our Refund Policy Page for more details.

If you have any further questions, please click here.